DATES TO REMEMBER FOR AUGUST 2026
July 31, 2026
August 1 - 7: All customers should have received their bills either by mail or email. If you do not receive your bill, please contact our office. If you do not receive a bill, you are still required to pay the balance due.
August 1 - 14: Customers who had a water leak can request an adjustment. If you are on ACH, it is suggested that you request the adjustment by 5:00 p.m. on July 10th.
August 11 & 12: If a customer is on our original ACH, the file will be sent to our bank on August 11th to be processed. Customer payments will be pulled on August 12th. If a customer is on ACH through Invoice Cloud, payments will be pulled on August 12th.
August 17: All bills are due.
August 18: Any unpaid bills will have a penalty assessed.
August 24: All payment extensions are to be made by 5:00 p.m. Extensions will not be granted after this time.
August 25: The final day to pay past due bills before disconnection. Customers have until 5:00 p.m. to pay.
August 26 - 31: All unpaid bills are subject to disconnect.
August 31: September bills will be updated in the system.
